This privacy statement was last updated on 31/03/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.richa.eu. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 60
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.8 To be able to offer personalized products and services
1.8 To be able to offer personalized products and services
For this purpose we use the following data:
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24
1.9 Deliveries
1.9 Deliveries
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- A home or other physical address, including street name and name of a city or town
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
Name: Mollie
Country: Netherlands
Purpose: Payment Service Provider
Name: DHL
Country: Belgium
Purpose: Delivery
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
Richa
Westerring 27
9700 Oudenaarde
Belgium
Website: https://www.richa.eu
Email: info@ex.comricha.be
Phone number: +32 55 42 34 35
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
This Cookie Policy was last updated on 31/03/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.richa.eu (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://www.richa.eu. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.
5.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.5 Social media
On our website, we have included content from Facebook, Twitter, LinkedIn, Instagram and TikTok to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn, Instagram and TikTok. This content is embedded with code derived from Facebook, Twitter, LinkedIn, Instagram and TikTok and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, LinkedIn, Instagram and TikTok are located in the United States.
6. Placed cookies
WooCommerce
Functional
WooCommerce
Functional
Usage
We use WooCommerce for webshop management. Read more
Sharing data
This data is not shared with third parties.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google reCAPTCHA
Functional, Marketing
Google reCAPTCHA
Functional, Marketing
Usage
We use Google reCAPTCHA for spam prevention. Read more
Sharing data
For more information, please read the Google reCAPTCHA Privacy Statement.
Elementor
Statistics (anonymous)
Elementor
Statistics (anonymous)
Usage
We use Elementor for content creation. Read more
Sharing data
This data is not shared with third parties.
Statistics (anonymous)
Name
Expiration
Function
Atlassian Jira Servicedesk
Statistics
Atlassian Jira Servicedesk
Statistics
Usage
We use Atlassian Jira Servicedesk for customer support management. Read more
Sharing data
This data is not shared with third parties.
WordPress
Functional
WordPress
Functional
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Sourcebuster JS
Statistics
Sourcebuster JS
Statistics
Usage
We use Sourcebuster JS for visitor tracking. Read more
Sharing data
This data is not shared with third parties.
Statistics
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google Adsense
Marketing
Google Adsense
Marketing
Usage
We use Google Adsense for showing advertisements. Read more
Sharing data
For more information, please read the Google Adsense Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
Facebook
Marketing
Marketing
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more
Sharing data
For more information, please read the Facebook Privacy Statement.
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google Analytics
Statistics
Google Analytics
Statistics
Usage
We use Google Analytics for website statistics. Read more
Sharing data
For more information, please read the Google Analytics Privacy Statement.
WPML
Functional
WPML
Functional
Usage
We use WPML for locale management. Read more
Sharing data
This data is not shared with third parties.
Wordfence
Functional
Wordfence
Functional
Usage
We use Wordfence for security and fraud prevention. Read more
Sharing data
For more information, please read the Wordfence Privacy Statement.
Functional
Name
Expiration
Function
Adobe Fonts
Marketing
Adobe Fonts
Marketing
Usage
We use Adobe Fonts for display of webfonts. Read more
Sharing data
For more information, please read the Adobe Fonts Privacy Statement.
Vimeo
Statistics
Vimeo
Statistics
Usage
We use Vimeo for video display. Read more
Sharing data
For more information, please read the Vimeo Privacy Statement.
Statistics
Name
Expiration
Function
Name
Expiration
Function
YouTube
Marketing
YouTube
Marketing
Usage
We use YouTube for video display. Read more
Sharing data
For more information, please read the YouTube Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Wistia
Statistics, Marketing
Wistia
Statistics, Marketing
Usage
We use Wistia for video display. Read more
Sharing data
For more information, please read the Wistia Privacy Statement.
Statistics
Name
Expiration
Function
Complianz
Functional
Complianz
Functional
Usage
We use Complianz for cookie consent management. Read more
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Automattic
Statistics
Automattic
Statistics
Usage
We use Automattic for website development. Read more
Sharing data
For more information, please read the Automattic Privacy Statement.
TikTok
Purpose pending investigation
TikTok
Purpose pending investigation
Usage
We use TikTok for video display. Read more
Sharing data
For more information, please read the TikTok Privacy Statement.
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google Maps
Purpose pending investigation
Google Maps
Purpose pending investigation
Usage
We use Google Maps for maps display. Read more
Sharing data
For more information, please read the Google Maps Privacy Statement.
Purpose pending investigation
Name
Expiration
Function
Twitter
Purpose pending investigation
Purpose pending investigation
Usage
We use Twitter for display of recent social posts and/or social share buttons. Read more
Sharing data
For more information, please read the Twitter Privacy Statement.
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
LinkedIn
Purpose pending investigation
Purpose pending investigation
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
Sharing data
For more information, please read the LinkedIn Privacy Statement.
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Miscellaneous
Purpose pending investigation
Miscellaneous
Purpose pending investigation
Usage
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Richa
Westerring 27
9700 Oudenaarde
Belgium
Website: https://www.richa.eu
Email: info@ex.comricha.be
Phone number: +32 55 42 34 35
This Cookie Policy was synchronized with cookiedatabase.org on 25/04/2025.